Return & Refund Policy
We want you to love what you ordered. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns
- You have 14 days from the delivery date to return an item.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
- Non-returnable items: Gift cards, final sale items, and custom-made products.
2. Refunds
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed within 7-10 business days via the original payment method.
3. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange a product for the same item, contact our customer service team.
4. Return Shipping
- You will be responsible for paying the return shipping costs unless the item is defective or incorrect. Shipping costs are non-refundable.